CAN I CANCEL OR CHANGE MY ORDER AFTER I'VE PLACED IT?
We start working on your order as soon as it is placed, so to ensure quality and timely processing we are unable to cancel, make any changes or modifications to an order after it has been placed and confirmed.
However, you may be able to cancel your order if your order meets the time limit depending on what delivery option you’ve chosen or if order has been delayed further than our normal processing time of 1-3 business days.
Express Service (3-Day, 2nd Day or Next Day) - 15 minutes after completing your order.
Standard & Flat Rate Service Delivery - 30 minutes after completing your order.
If your order is within the time limit please contact us immediately via email to request cancellation.
If the cancel option is not available, you can return any unwanted items for a refund once you’ve received your order. We do regret to inform you we do not offer pre-paid labels for returning products, and we apologize for any inconvenience this may cause. For packages refused or return to shipper the return postage will be automatically billed to your account.