Currently, all of our orders are shipped via FedEx, USPS or UPS. We do not offer free shipping because of our business model. Our manufacturer direct pricing brings the lowest possible price to consumers without minimum order ultimately provides tons of savings. We also offer 10% off discount to any order $500 or more.

  • How long does it take to receive an order if I choose 3rd Day, 2nd Day or Overnight Shipping Option?

For express orders such as 3rd day, 2nd day and Next Day it generally 24 hours for processing and handling which delivery would exclude the order date. For instance, if you place the order on Monday with 3rd Day prior to 12 am(PST), it will arrive on Thursday. Saturday & Sunday are non-operational days for FedEx.

Please note: Express orders must be placed before 11 am Pacific Standard Time to be shipped the same day. Express orders placed after cut off time will be shipped on the next available business date. Delivery time excludes the date of order, so time would start the day after it's been shipped.

FedEx does not deliver any packages on Saturday or Sunday. Available Delivery date will be Monday to Friday Only.

How long is processing time once an order is placed?

Majority of the orders are usually processed and shipped out within 1-3 business days excluding non-operational weekends. However, we may need up to 3-4 business days depending upon season due to heavy order volumes. If you need an order guaranteed to ship within 1 business day you will need to choose an express service. We will do our best to provide the quickest processing time possible.

Can I use a P.O. box as my shipping address?

Unfortunately, we don't ship to PO boxes since FedEx does not deliver to boxes. Any returned packages from FedEx will be refunded once received at warehouse minus shipping fees. No exceptions will be made.

Can I change the shipping address, or upgrade the shipping method once the order is shipped?

No, once the order is shipped, there is no way for us to change it.

Do you offer 2nd Shipment on back-order & Pre-order items?

If you place an order containing Pre-Order products, the entire order will be held and shipped entirely until the indicated date. There are no 2nd shipments available. Therefore if you require products immediately please plan accordingly such as place a separate order.

If you have more questions, please feel free to contact us at any time.

Offers & Promotions

All promotions are available for a limited time and may change periodically.

Once an offer has expired we no longer honor rates.

Promotions are automatically applied during checkout, no promo codes required.

Please check banner for daily promotions

Duties & Taxes

All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. The buyer is responsible for all duties and taxes incurred. TulleShop cannot determine these fees during the checkout process. For more information, please contact your local customs office. In the event that the buyer refuses delivery of the shipment, the buyer is responsible for payment of all return duties and taxes; in this case, return shipping charges will be billed to the buyer's method of payment.

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