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Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The Tulle Shop. The collective work includes works that are licensed to The Tulle Shop. Copyright 2003, The Tulle Shop ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with The Tulle Shop or purchasing The Tulle Shop products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with The Tulle Shop or to purchase The Tulle Shop products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by The Tulle Shop. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of The Tulle Shop used in the site are trademarks or registered trademarks of The Tulle Shop
Our company aims to provide the most reliable service by providing shipping confirmations and tracking numbers on all orders. While FedEx or USPS are liable for any mis-delivered packages we first require a claim to be filed which claims can take up to 1 week and requires client's participation in initiating investigation with local office. However in the event that FedEx concludes investigation with driver confirming package was delivered correctly we are not responsible for any stolen packages after it's been confirmed as Delivered. It is consumer's full responsibility to provide a safe address for delivery and to monitor package transit for delivery since we are not liable for any stolen goods.
If your order amount is under $ 50, flat rate shipping may go with FedEx smart-post or other cheapest shipping option.
While Tulleshop has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
While Tulleshop has tried to accurately insure each bolt/roll of product is accurate, it is acceptable to have + or - 5% on product length. In addition, Tulleshop cannot guarantee the roll is continuous. It is normal to have discontinuation, 1 discontinuation per 25 yards is normal and acceptable in textile related products.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Tulle Shop disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant-ability and fitness for a particular purpose and non-infringement. The Tulle Shop does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Tulle Shop does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
The Tulle Shop shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Tulle Shop has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a The Tulle Shop product is mistakenly listed at an incorrect price, The Tulle Shop reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Tulle Shop reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Tulle Shop shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Tulle Shop without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
The Tulle Shop may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to The Tulle Shop.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of The Tulle Shop products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of The Tulle Shop products) must be commenced within one (1) year after the claim or cause of action arises. The Tulle Shop's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Tulle Shop may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a The Tulle Shop or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
The Tulle Shop does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, The Tulle Shop is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, The Tulle Shop reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to The Tulle Shop in its sole discretion.
You agree to indemnify, defend, and hold harmless The Tulle Shop, its officers, directors, employees, agents, licencors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, The Tulle Shop may link to sites operated by third parties. However, even if the third party is affiliated with The Tulle Shop, The Tulle Shop has no control over these linked sites, all of which have separate privacy and data collection practices, independent of The Tulle Shop. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Tulle Shop seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Please note by placing an order containing Pre-Order items you are in agreement and acknowledge that the product(s) will be held and shipped until the indicated date, no exceptions. Also if you place an order containing Pre-Order products, the entire order will be held and shipped entirely until date. There are no 2nd shipments available. Therefore if you require products immediately you may place a separate order. In the event that a product sells out and becomes Pre-ordered we have the right to hold orders if merchandise will arrive within 1 working week. We are not responsible for any expedited services due to Pre-ordered merchandise delayed. Your Wedding Linen Inc. reserves the right to refuse or cancel any orders.
Express Service Policy:
For express orders such as 3rd day, 2nd day and Next Day these orders must be placed before 1:00 pm (Pacific Standard Time) to be shipped the same day. Express orders placed after cut off time will be shipped on the next available business date. Please keep in mind that delivery time excludes the date of order, so time would start the day after it's been shipped. All express services are strictly Monday-Friday deliveries only, we do not offer any Saturday or weekend deliveries. For instance, if you place the order on Wednesday with 3rd Day prior to 1:00 pm(PST), it will arrive on Monday. Unfortunately express service fees are non-refundable and non-negotiable so no adjustments will be made.
We start working on your order as soon as it is placed, so to ensure quality and timely processing we are unable to cancel, make any changes or modifications to an order after it has been placed and confirmed. However, you may be able to cancel your order if your order meets the time limit depending on what delivery option you’ve chosen or if order has been delayed further than our normal processing time of 1-3 business days.
Express Service (3-Day, 2nd Day or Next Day) - 15 minutes after completing your order.
Standard & Flat Rate Service Delivery - 30 minutes after completing your order.
If your order is within the time limit please contact us immediately via email or live chat to request cancellation. If the cancel option is not available, you can return any unwanted items for a refund once you’ve received your order. We do regret to inform you we do not offer pre-paid labels for returning products, and we apologize for any inconvenience this may cause. For packages refused or return to shipper the return postage